The right service and support
As a Struers customer, you expect high-quality equipment and prompt service and support whenever and wherever you need it. With access to more than 70 experienced and highly qualified field service engineers deployed around the globe, you can always be sure of the right service and support from Struers offices and our distributors in more than 50 countries.
You can also rest assured that the field service engineer who visits you receives highly specialized training at Struers headquarters on a regular basis spanning from older equipment to the latest new machines. This means they are familiar with your equipment and know which spare parts they need in order to restore operations quickly and efficiently.
You can also ask for a Struers field service engineer who can perform calibration of hardness testers. If necessary, you can ask for someone who can perform accredited calibration according to documentation standard ISO 17025.