Remote Diagnostic Connection
Installation and testing of the Remote Diagnostic Connection, including monitoring and control of your equipment from remote PC in connection with troubleshooting
The faster an issue is solved, the faster you can resume normal operation. Assuming that your equipment is compatible with a remote access solution, you can shorten downtime by granting remote access to a Struers field service engineer who can quickly resolve complex and unexpected problems. (Currently available for Hexamatic, MAPS-2 and ViaSampler).